Studio Policy

 

Appointments are reserved exclusively for each client. By booking an appointment, you acknowledge and agree to the following policies.

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CANCELLATION & RESCHEDULING

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• Cancellations or rescheduling requests must be made at least 3 business days before your appointment.

• Cancellations or rescheduling requests made less than 3 business days before the appointment will incur a $50 fee.

• Cancellations or rescheduling requests made within 24 hours of the appointment will incur a $100 fee.

• Rescheduling within the cancellation period is subject to the same fees as a cancellation.

• Clients arriving more than 20 minutes late will be considered a same-day cancellation, and the applicable fee will apply.

• Fees apply regardless of the reason for cancellation or rescheduling.

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COMPLIMENTARY TOUCH-UP

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One complimentary touch-up is included with all full-price New Sets. Complimentary touch-ups are not included with Refresh appointments.

Eyebrow touch-ups must be completed 4–8 weeks after the initial appointment.
Lip touch-ups must be completed 6–8 weeks after the initial appointment.

Touch-ups after 8 weeks will incur an additional fee. These timeframes apply equally to all clients without exception.



Refresh services are only available when the most recent procedure was performed at our studio.

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SERVICE RESTRICTIONS

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Brow & Lip Pigmentation Services cannot be performed if you are:
 

• Pregnant or nursing
• Currently undergoing chemotherapy
• Experiencing an active viral infection or illness

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Thank you for respecting our time and scheduling policies.

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